Privacy policy

Last Updated: August 26, 2025
Effective Date: August 26, 2025

This Privacy Policy applies solely to the Kocard product and its related services (hereinafter referred to as "we," "us," or "our").

Introduction

Welcome to the Kocard website. Kocard is owned, operated, and maintained by Shanghai Yuejing Network Technology Co., Ltd.

The security of your personal information is of paramount importance to us. We have always strived to protect your personal data and are committed to maintaining your trust. We collect and use your personal information in accordance with applicable laws, regulations, and technical standards to provide you with superior products and services. Simultaneously, we commit to strictly keeping your personal information and other data confidential to ensure its security.

Please read this Privacy Policy (hereinafter referred to as "this Policy") carefully before using our products and services. By accessing or using Kocard products and related services, you acknowledge that you have read and agreed to this Policy.

Definitions
Information We Collect
How We Use Collected Information
How We Share, Transfer, and Disclose Your Information
How We Store and Use Your Information (Including Google User Data)
How We Protect Your Information
Updates to This Policy
Contact Us

1. Definitions

To help you understand the technical terms used in this Policy, we have defined them as follows:

Log Files: Files that store automatically collected data. This data includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
De-identification: The process of technically processing personal information so that the personal information subject cannot be identified without the aid of additional information.
Anonymization: The process of technically processing personal information so that the personal information subject cannot be identified, and the processed information cannot be restored.

2. Information We Collect

We adhere to the principles of legitimacy, legality, and necessity. We collect and use information that you voluntarily provide while using our products (or services) based on the following functions and services:

2.1 Troubleshooting and Problem Solving
We may collect your hardware model, operating system version, IP address, software version, and operation logs. This information is saved locally as text. You may voluntarily provide this to us when you encounter issues to help us troubleshoot and resolve them.

2.2 Submitting Feedback
To better understand the operation of our products and services and to ensure security, when you submit feedback within Kocard, we may collect the following information to accurately understand and screen the issues you encounter: Log files, device model, and operating system version.

2.3 App Permissions
We require certain system permissions involving personal privacy to ensure specific functions within the app operate correctly. We will request your authorization when you use these functions. We will only access your personal information after obtaining your explicit consent. If you do not need to use these functions, you may refuse authorization. If you never use these functions, we will not request permissions or access your personal information.

2.4 Other Uses
We will seek your prior consent if we need to use your information for purposes not specified in this Policy. Similarly, we will seek your prior consent if we need to use information collected for a specific purpose for other purposes.

Note: If information cannot identify your personal identity alone or in combination with other information, it does not constitute personal information in the legal sense. When your information can identify your personal identity alone or combined with other information, it will be treated and protected as personal information in accordance with this Privacy Policy.

3. How We Use Collected Information

We strictly comply with laws, regulations, and agreements with users to use the collected information for the following purposes:

Service Provision: To provide, process, maintain, improve, and develop our products or services provided to you, such as delivery, verification, after-sales, customer support, and advertising.
Security: To verify identity, provide customer service, implement security protection, monitor for fraud, and perform archiving and backups to ensure the security of our products and services.
Internal Purposes: For data analysis, research, and development of statistical information related to the use of our products or services to better improve our offerings.
Product Improvement: To help us design new services and improve existing ones.
Software Management: To perform software verification and upgrade services.
Compliance: For other circumstances that do not violate any mandatory laws and regulations.
Consent: For other purposes with your consent.

4. How We Share, Transfer, and Disclose Your Information

4.1 Sharing
We will not share your personal information with any other company, organization, or individual without your consent, except in the following cases:

With Explicit Consent: We will share your personal information with other parties after obtaining your explicit authorization.
Statutory Circumstances: We may share your personal information as required by laws and regulations, litigation dispute resolution needs, or mandatory requirements from government authorities or judicial rulings.
Protection of Interests: To the extent required or permitted by law, it is necessary to provide your personal information to third parties to protect the interests, property, or safety of Kocard, its users, or the public from harm.

4.2 Transfer
We will not transfer your personal information to any company, organization, or individual without your consent, except in the following cases:

With Explicit Consent: We will transfer your personal information to other parties after obtaining your explicit authorization.
Merger, Acquisition, or Bankruptcy: If a merger, acquisition, or bankruptcy liquidation involves the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Policy. If the collection or processing methods of personal information change, the company or organization will re-seek your authorization and consent.

4.3 Public Disclosure
We will not publicly disclose your personal information without your consent, except in the following cases:

With Explicit Consent.
Legal Requirements: We may disclose your personal information to competent authorities based on laws, legal procedures, litigation, or mandatory requirements of government authorities. However, we guarantee that when such situations occur, we will require the requesting party to issue corresponding valid legal documents and take security measures consistent with laws and industry standards for the disclosed information.

5. How We Store and Use Your Information

5.1 Retention Period
We will continue to store your personal information while you use this platform. The retention period will not exceed the time necessary to provide you with services. After you terminate the use of this platform or revoke authorization, we will delete or anonymize your information, except where laws and regulations stipulate otherwise for specific information retention periods.

If we cease operations due to poor management or other reasons, we will immediately stop collecting your personal information and delete the personal information already collected.

5.2 Information Usage

Kocard will not provide, sell, rent, share, or trade your personal information to any unrelated third party unless we have obtained your prior permission, or the third party and Kocard (including Kocard affiliates) provide services to you individually or jointly, and upon the conclusion of such service, they will be prohibited from accessing all such data they were previously able to access.
Kocard does not allow any third party to collect, edit, sell, or disseminate your personal information by any means. If any Kocard platform user engages in the above activities, upon discovery, Kocard has the right to immediately terminate the service agreement with that user.
For the purpose of serving users, Kocard may use your personal information to provide you with information you may be interested in, including but not limited to sending you product and service information, or sharing information with Kocard partners so they can send you information about their products and services (the latter requires your prior consent).

5.3 Google User Data Policy
Our application accesses certain Google user data via the Google Drive API. The specific usage and protection measures are as follows:

Access Scope: We request the drive.file permission. This permission strictly allows users to select specific folders within Google Drive and upload files to those selected folders only. We do not access, read, or store other files or metadata in your Google Drive.
Use of Data: Data obtained from Google Drive is used solely for the purpose of uploading files to the folder explicitly selected by the user. We will not use this data for any other purpose, nor will we share it with any third parties.
Retention and Deletion:
- We do not permanently store any Google user data on our servers.
- Uploaded files are stored only in the user's own Google Drive account and remain under the user's control.
- If a user disconnects their Google account or requests deletion, we will immediately revoke all access tokens and retain no Google user data.

6. How We Protect Your Information

The security of your personal information is crucial to us. We strict comply with relevant laws and regulations and take reasonable and feasible measures recognized by the industry to protect your personal information to prevent unauthorized access, disclosure, use, modification, damage, or loss.

Kocard accounts have security protection functions. Please keep your username and password information safe. Kocard will ensure your information is not lost, abused, or altered through security measures such as encrypting user passwords. Despite these security measures, please note that there are no "perfect security measures" on the internet.
We safeguard system security from multiple dimensions, including organizational construction, system design, personnel management, and product technology. We ensure that only authorized personnel can access your personal information and conduct security audits on data and technology in a timely manner.
We take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes stated in this Policy (unless the law has mandatory retention requirements).
The internet is not an absolutely secure environment. We strongly suggest you use secure systems and communication networks when accessing services. Please note that information you voluntarily share or publicly share when using our services may involve personal information about you or others. Even if you delete shared information, relevant information may still be independently copied or stored by other users or unrelated third parties not under our control before you delete it.

7. Updates to This Policy

As this Privacy Policy may be updated from time to time, you should check it regularly to understand our plans and procedures for protecting collected personal information. Your continued use of Kocard services constitutes your agreement to this Privacy Policy and any updated versions.

For significant changes, we may provide more prominent notice describing the specific changes to this Policy depending on the circumstances. Significant changes include but are not limited to:

Major changes to our service model (e.g., purpose of processing personal information, type of personal information processed, usage of personal information).
Major changes in ownership structure or organizational structure (e.g., business adjustments, bankruptcy, mergers, and acquisitions).
Changes to the main objects of personal information sharing, transfer, or public disclosure.
Changes to our contact information and complaint channels.

8. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us via the following method:

Email: service@yueliu.io